B2B SaaS
Seller Copilot rollout
Pipeline conversion up 19% in two quarters.
Modernise seller and agent workflows with Dynamics 365 Sales, Customer Service, and embedded Copilot — measured in pipeline velocity and CSAT.
Seller Copilot grounded in CRM + email
Customer Service voice and digital channels
Knowledge management with generative answers
Real-time sentiment and supervisor assist
Pipeline conversion up 19% in two quarters.
AHT down 23%, deflection up 31%.
One partner across strategy, build, and managed operations for Dynamics 365, Power Platform, Copilot Studio, and Azure AI.