Proven Outcomes

Results that compound.

Selected Microsoft Business Application and AI adoption programs delivered under the AmniZen Method — strategy through managed operations.

Manufacturing · Dynamics 365

Global F&SCM rollout with Copilot insights

Challenge

Four legacy ERPs across 14 countries blocked a single supply-chain view, with month-end close stretching to 11 days.

Outcome

Dynamics 365 F&SCM unified the estate; Copilot-driven variance analysis cut close to 6.5 days and recovered $34M in working capital.

Financial Services · Power Platform

Citizen-developer KYC automation

Challenge

Manual KYC reviews consumed 12,000 analyst hours per quarter with inconsistent quality and growing audit pressure.

Outcome

A governed Power Platform factory shipped 60+ automations — 5,400 hours returned per quarter, zero audit findings in two cycles.

Healthcare · Copilot Studio

Clinical operations agent

Challenge

Clinicians spent 38% of shifts on documentation, scheduling, and prior-auth — driving burnout and access delays.

Outcome

A Copilot Studio agent grounded in Dataverse + Fabric automated routine tasks, returning 9.2 hours per clinician per week.

Public Sector · Managed Services

24/7 D365 + Power Platform operations

Challenge

A 9,000-user Dynamics estate ran with no SLA, unclear ownership, and a release backlog over 80 items deep.

Outcome

AmniZen took over operations under a 99.95% SLA — MTTR down 72%, a quarterly release cadence with zero regressions.

Energy · Azure AI

Field-engineer Copilot

Challenge

Field engineers searched scattered manuals and SAP records to diagnose equipment, averaging 41 minutes per call.

Outcome

Azure AI Foundry RAG agent grounded in technical libraries cut diagnosis time to 11 minutes and lifted first-time-fix by 28%.

Retail · D365 Commerce

Unified commerce + store Copilot

Challenge

Store associates juggled three apps for inventory, clienteling, and returns, eroding conversion in flagship locations.

Outcome

D365 Commerce plus a store-associate Copilot consolidated workflows — basket size up 14%, NPS up 22 points.

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