Flagship Retailer
Unified commerce + store Copilot
Basket size up 14%, NPS up 22 points.
Industry
Retail & Consumer
D365 Commerce, unified customer data on Fabric, and AI personalisation that lifts conversion in the store and the app.
Industry snapshot
Retail & Consumer on Microsoft + AI
Dynamics 365 CommerceCustomer InsightsFabricAzure OpenAI
Where AI lands first
High-impact moves. Built to ship.
00
Dynamics 365 Commerce + store-associate Copilot
01
Customer Insights on Fabric
02
Marketing automation on Dynamics 365 Customer Insights — Journeys
03
Demand and assortment AI
Microsoft stack
The platforms we run.
Dynamics 365 CommerceCustomer InsightsFabricAzure OpenAI
Selected outcomes
Programs that compound.
DTC Brand
Personalisation engine
Email revenue per send up 38%.
Start the conversation
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One partner across strategy, build, and managed operations for Dynamics 365, Power Platform, Copilot Studio, and Azure AI.